Samsung hack in July 2022 led to customer data theft

Samsung revealed that it was hacked in late July 2022, and in a September 2 email it revealed that some personal customer information had been stolen.

In an email sent to customers and also received by AppleInsider, Samsung said a hacker stole customer data in July from some of its systems in the United States. Around August 4, Samsung realized that the data had been taken.

This hack only affected Samsung’s own servers. Consumer devices and in-app control interfaces were not affected.

Social Security numbers, as well as credit or debit numbers, were not stolen, according to the company. However, the information that was taken includes customer names, contact and demographic information, customer date of birth, and product registration information. Samsung had not specified what data was taken for a given customer.

It’s also unclear why it took Samsung nearly a month to notify customers of the data theft.

Customers who were not affected by the hack may not receive an email from Samsung.

Samsung has created a FAQs with more information. In this regard, the company recommends that customers keep an eye on their credit report, and even freeze it if they believe it is justified.

The company reminds that it collects this information in strict compliance with applicable privacy laws. His privacy policy contains further information on how Samsung collects data and for what purposes.

Important steps to take

Samsung recommends some security best practices to stay safe. These include:

  • Do not click on links or download attachments from suspicious emails.
  • Regularly review accounts for suspicious activity
  • Beware of unsolicited communications asking for personal information or suggesting you click on a web page.

Additionally, a free credit report can be ordered at AnnualCreditReport.comor call toll-free at 1-877-322-8228.

Credit bureaus can be contacted for a credit freeze.

Equifax LLC Information Services
PO Box 740241
Atlanta, Georgia 30374

Experian Inc.
Box 9554
Allen, Texas 75013

Trans Union
Trans Union LLC
Box 2000
Chester, Pennsylvania 19016

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