Veterans fight surprise attacks against fraud and scams


According to a 2017 AARP survey, this current research found that more active duty members and veterans than civilians continue to receive many fraudulent solicitations and are much more likely to lose money because of a scam that civilians.

Service-related fraudulent offers also continue to plague military and active-duty veterans, causing a third of them to lose money for at least one of the offers listed in the inquiry question.

Automated calls, spam emails, suspicious text messages, or instant messages are common ways that scammers try to contact consumers, and military / veterans and civilians report receiving too many per week. Yet too many respondents in both samples do not use some useful preventive measures such as blocking services, the national do-not-call registry, freezing credit report security, or requesting information about the phone. attribution of a donation.

The AARP Fraud Watch Network worked with the United States Postal Inspection Service (USPIS) on Operation Protect Veterans – a public education initiative to help veterans and military families defend themselves and to protect themselves and their loved ones by increasing the visibility of the most recent. These results from the AARP 2021 survey indicate a strong need for increased media and public attention to keep veterans, military personnel and their families informed, so that they can more easily detect and repel a “scam” – surprise attacks of scams and fraud.


NORC conducted the 2021 Veteran Scams investigation using NORC’s AmeriSpeak® panel for the sample source. This research was conducted to better understand how consumers are affected by fraudulent solicitations.

A general population sample of American adults aged 18 and older who were not active or former military personnel was selected from the NORC AmeriSpeak panel for this study. In addition, an oversample of serving and former members of the US military was also selected.

The sample for a specific study was selected from the AmeriSpeak panel using sampling strata based on age, Hispanic race / ethnicity, education, and gender (48 sampling strata across total). The size of the sample selected by sampling stratum was determined by the distribution of the population for each stratum. Additionally, sample selection takes into account expected differential survey completion rates by demographic groups so that all panel members with a completed interview for a study are a representative sample of the target population. . If the household of the panel has more than one active adult member of the panel, only one adult of the household is eligible for selection (random sampling within the household).

Suggested citation:

Sauer, Jennifer. Scambush: Military veterans fight surprise attacks against scams and fraud. Washington, DC: AARP Research, November 2021.


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